Take Care with Josh Ramsey
At the heart of hospitality lies a simple truth: to care for our guests, we must first care for our teams, who support us and ourselves. "Take Care" explores this interconnected circle of service that defines our industry.
Each episode delves into the psychology of hospitality—how authentic care creates meaningful connections that elevate service beyond transactions to transformative experiences. We examine the delicate balance between professional growth and personal well-being, helping industry professionals avoid burnout and detachment.
Join us as we interview hospitality leaders and experts who share their insights on fostering environments where team members can bring their authentic selves to work. Together, we'll uncover how genuine care creates the foundation for exceptional hospitality.
"Take Care" is for anyone passionate about building a more meaningful approach to service—one that strengthens both those who give and receive it.
Episodes
Balancing Vision and Execution: Insights from Sonny Kerstiens
Crafting Connections: The Role of Empathy in Hospitality: Kate Reed and Josh Ramsey
Unwritten Playbook: Elevating Hospitality Through Critical Thinking: Ivo Wunderlich and Josh Ramsey
Leading with Care: Hospitality's Interconnected Journey
Reimagining Hospitality: Focus on Comfort & Care
Host, Guest, Traveler: The Ties That Bind
The Heart of Hospitality
Always Be Closing...Relationships: The Art of Hotel Sales with Mike Hoelscher
Storytelling and Community: The Key Ingredients for Successful Hotel Design with Joseph Cicora
The Historian's Lens: Uncovering Hospitality's Rich Past with Mark Young
Beyond Transactions: Building Relationships for Long-Term Hotel Success with Jen Kahl
Unpacking Hotel Ownership, Branding & Value Creation with Jemel Jones
Not Just Bricks and Mortar: The Fascinating World of Hotel Development with Gurtej Medi
A Family Legacy in Hospitality with Nick Massad